Differentiate Your Company with Complete CRM
CRM used to be relatively straightforward; customer relationships were managed exclusively by the company, its employees, and its partners. However, the spread of Web 2.0 concepts in everyday consumer activities has altered the way people relate to one another and how information is delivered. CRM needs to evolve with this transformation, beyond basic transactional and analytical information, to take advantage of the new way people do business.
Join us for an Oracle Applications Day where you'll learn from Oracle executives, industry experts, and peers how to adapt to these changes and gain more value from CRM. Only Oracle offers complete CRM to:
* Fully engage customers and employees with relevant applications geared toward maximizing end user productivity and customer loyalty
* Capture, streamline, and manage transactions across a wide range of channels, systems, and industries
* Analyze every relevant interaction to arm executives, managers, and individual contributors with the insight they need to maximize profitability and customer loyalty
We'll show you why having these three capabilities is crucial to making the most of your customer-oriented business processes. And why complete CRM also allows you to distinguish yourself from your competition with clear sales, marketing, and service execution that you can monetize.